Trying to get through unlock problems

Well I have been working on and off the last few weeks, straightening out my customer database, responding to new support emails that came up as a result of my recent newsletters and announcements and fighting with a persistant bug that prevents users from unlocking their copy of SS. This has been particularly frustrating because the company I purchased that module gave me a procedure to correct the problem but so far it hasn't worked. I even remoted into a couple customer's PCs and performed the steps myself so I know they were performed correctly.

So bear with me some more as I continue to work through this. I know my target customer is not one that is likely to share software illegally, but I am just not sure if it is wise to put out a version that has no license enforcement. If it can't be resolved I will have to look for another solution which will add a significant delay to my next release date.

I will keep you informed.